Questions and answers

Bank services today are expensive, take a lot of time, it is necessary to adapt to the schedule.

On CrystalMoney you can easily and reliably exchange the digital currency you are interested in, the minimum fee and round-the-clock operation of the service are an important advantage.

1. Select the exchange direction in the fields 'You give' and 'You receive'.

2. Specify the amount you want to transfer or receive. The site will automatically show you how much you will receive or give.

3. Click 'Start exchange'

4. Continue filling in the data related to the direction you have chosen.

* in the 'Card type' field, select the name of your card.

5. Click 'Start exchange'

6. The service provides 30 minutes for you to make the payment. After the timer expires, the request will be automatically deleted.

7. Check the data you entered

8. Make the transfer according to the details specified in the Bitcoin Wallet line.

9. After payment, be sure to click the 'I paid' button.

10. If you want to cancel the request, click the 'Cancel request' button.

11. Your request will be sent for verification of the receipt of funds.

12. You can track the Bitcoin transaction by following the link.

13. You can check the status of your request by clicking the 'Personal account' button.

14. If you have any questions, you can ask them by following the link 'support service' on the feedback page with the exchanger.

15. If there are no questions, you can proceed to create a new request.

Thank you for choosing the digital service CrystalMoney

All applications are processed within 10 minutes. Except for some cases beyond our control.

It is possible to cancel the application until the funds for the transaction are transferred. In other cases, for questions about canceling a transaction, it is better to contact the support service in the Our Contacts section.

CrystalMoney service has launched a special service "Offer your cryptocurrency" The form is located on the main page.

CrystalMoney digital service has created functionality for the ability to issue an invoice in a currency convenient for you. There is an impressive range to choose from. There are various cryptocurrencies, and banks, and electronic payment systems. You can start filling out from the main page of the site or by clicking on the link. To create an account, fill out the form and click "Create an account"

In order to ensure the safety of our users, to combat fraudulent activity based on cryptocurrencies or digital equivalents of fiat money, and to comply with European regulations for financial institutions, we ask you to provide documents to verify your identity. After verification, you will have additional options for transfers.

The CrystalMoney digital service provides a simple discount accumulation mechanism. It is calculated automatically by the system. When placing orders, the discount will increase and move to the next level. You can study the discount increase system in the "Loyalty program" section.

The exchange rate of cryptocurrencies at the CrystalMoney digital service changes automatically.

The official rate and market relations within the service (sale and purchase of a given cryptocurrency) are factors that affect the rate.