CrystalMoney Platform Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) Regulations
1. General provisions and objectives of the policy
Operation of the CrystalMoney service The system is built in full compliance with the laws of the countries where it operates and international financial security standards. The documentation was developed based on the recommendations of the Financial Action Task Force (FATF).
Key objectives of the document:
- Complete blocking of the possibility of using the site for illegal activities.
- Strict compliance with regulatory requirements of supervisory authorities.
- Maintaining the impeccable business reputation of the CrystalMoney brand.
- Strengthening trust among regulators and clients.
This policy is an integral part of the User Agreement. By using the service, the client automatically accepts the terms of the Policy. CrystalMoney Administration reserves the right to unilaterally amend this document by posting updated versions on the official website.
2. Information security and confidentiality
The CrystalMoney platform prioritizes protecting users" personal data. The security system is implemented in the following areas:
- Encryption: Data is protected in accordance with current industry security standards.
- Storage geography: Server facilities are located in jurisdictions that comply with MiCA and GDPR regulations.
- Access control: Only authorized company employees are allowed to work with databases.
- Archiving: Personal data and transaction history are stored in the archive for at least 5 years after the end of cooperation with the user.
3. Know Your Customer (KYC) and Sanctions Control
To successfully verify your account, you must upload high-quality photographs or scanned documents (all data must be transliterated into Latin characters).
Identity verification (optional):
- International or domestic passport.
- ID card (identity card).
- A valid driver"s license.
Proof of residential address (document issued no more than 3 months ago):
- Property lease agreement or bank statement.
- Receipts for payment of utility services.
- Tax return.
- Any other official documents containing the registration address.
Mandatory additional condition:
A selfie of the user holding a piece of paper is required. The handwritten sheet must include the current date, a personal signature, and the name of the service "CrystalMoney."
Verification of the origin of capital (SoF)
The platform implements financial control measures in accordance with the AML policy. If necessary, the system will request documents confirming the legality of funds. This is a mandatory security step for all system participants.
List of accepted documents:
- screenshots of transactions/wallet;
- statements from banking systems/crypto exchanges;
- confirmation of sources of income.
Restrictions :
Services are not provided to persons under 18 years of age, or to residents of territories and countries subject to FATF, OFAC, EU or UN sanctions.
List of prohibited jurisdictions:
DPRK, Iran, Afghanistan, Syria, Yemen, Somalia, Libya, Cuba, Venezuela, Myanmar (Burma), Crimea, Transnistria, as well as any other regions included in the sanctions lists at the time of the operation.
Verification deadlines:
- Standard verification: from 1 to 24 hours.
- Extended Date Determination (EDD): 24 to 72 hours.
- Note: If suspicions arise, the service reserves the right to request a repeat KYC procedure.
Consequences of refusing verification:
- Funds are frozen for a period of 7-10 business days.
- Upon expiration of the period, the funds are to be returned or the materials are to be transferred to the competent authorities (financial intelligence, law enforcement agencies).
4. Transaction Monitoring and Risk Management (KYT)
To ensure compliance with financial security standards, the service collaborates with industry-leading blockchain transaction analytics providers. The partner ecosystem includes industry-recognized platforms such as Crystal, BitOK, and GetBlock.
Key risk factors:
- Linking addresses to sanctioned registries, fraudulent schemes, or darknet sites.
- Using anonymization tools (mixers).
- Suspicious behavior patterns (transactions from high-risk regions, smurfing).
Risk Score System
Risk assessment is carried out according to the following scale:
- Low: Value ≤ 62%. The operation is considered safe and approved by the system.
- Medium: Value between 63% and 75%. Requires further verification.
- High level: Value ≥ 75%. The transaction is automatically blocked and transferred to an AML officer for manual review.
Important : Threshold values may vary depending on the software used. A detailed description of the Risk-Score model is available at: https://www.bestchange.ru/wiki/detailed_aml_recommendations.pdf#page=72.
Transactions with a High Risk status may be blocked automatically. A preliminary check of the address"s status can be performed using the tool: https://www.bestchange.com/report/.
Client categories:
- Low risk: Standard verification procedure (CDD) applies.
- Medium risk: Enhanced monitoring is introduced, re-verification is required every 2 years.
- High Risk: Enhanced due diligence (EDD) is conducted. This includes a thorough analysis of the origin of funds, transaction history, and an annual KYC update. This category applies to residents of countries on the FATF High-Risk list and PEPs (politically exposed persons).
5. Payment standards
All payments are made through:
- Licensed platforms.
- Unique one-time crypto addresses.
- Low-risk addresses (confirmed by AML analyzers).
Payments are made in accordance with the standards of international regulators (OFAC, FATF).
6. Actions in case of suspicious activity and refunds
When signs of illegal activity are detected, CrystalMoney administration follows the following plan:
- Immediate suspension of a suspicious transaction.
- Account blocked pending investigation.
- Preparation of internal report (SAR/STR).
- Notification to regulators if necessary (EU FIU, FinCEN, Rosfinmonitoring).
Refund Policy:
- For bona fide users whose funds are not involved in money laundering, the commission is limited to network fees.
- In AML cases, the return commission is up to 5%, but not more than $100.
- Refunds will not be made if funds are deemed criminal and subject to confiscation at the request of regulators.
7. Internal control and interaction with partners
Requirements for counterparties:
- Cooperation with platforms from jurisdictions with weak AML regulations is prohibited.
- Due diligence is mandatory for all partners.
Partners must be licensed and comply with international standards.
Audit and training of employees:
- AML Officer: support@crystalmoney.org.
- Annual professional development of personnel in the field of AML/CTF.
- Internal audits are conducted quarterly (involvement of external experts is permitted).
Contact information: support@crystalmoney.org

Русский
English
中文
Eesti
Español
Deutsch
Türkçe 